We know which customers are most likely to leave - do you? That’s AI-powered retention.
Each mono-line account is a warm lead for cross-selling additional coverage — home, umbrella, life, commercial, you name it. The challenge? Finding and acting on those opportunities at scale.
Teams are often stuck working through outdated spreadsheets, manually tracking X-dates, logging into carrier portals one-by-one, and rushing to remarket accounts at the last minute. The result? Missed opportunities, lost revenue, and team burnout
In personal lines, renewal challenges tend to center on scale. But in commercial lines, the issue isn’t just how many policies you manage—it’s how complex and fragmented the entire renewal process has become.
In the world of insurance, policy renewals are a vital revenue engine—often accounting for up to 90% of an agency’s book of business.
The insurance industry has seen some of the fastest technology growth in the last five years, perhaps ever. This aligns with consumer expectations, as today's insurance customers expect fast, seamless, and personalized experiences comparable to those offered by e-commerce ts like Amazon and Google
Manual renewal processes cost agencies time and money. Discover how automation can streamline servicing and boost profitability.
Auto Remarketing with ReFocus AI replaces manual work with automation, helping agencies save time, lower costs, and boost renewal outcomes.
The insurance industry is undergoing a profound transformation fueled by the rapid adoption of new digital technologies.
