The New Client Experience: 10 Ways Tech is Reshaping Insurance Interactions
The insurance industry is undergoing a fundamental shift, moving from a transaction-based model to one centered on continuous client engagement.
The insurance industry is undergoing a fundamental shift, moving from a transaction-based model to one centered on continuous client engagement.
The end of the year is more than a busy season for renewals and quoting. It’s the single best moment for agencies to deepen trust, strengthen retention, and show clients they’re more than just a policy number. True appreciation doesn’t require big budgets — it requires intentionality.
Last-minute renewals are quietly costing agencies more than they realize.
achieving the right balance between growth and retention is no small feat. The competing goals of expanding premium revenue and securing long-term clients often pull agents and brokers in different directions.
Client retention is the foundation of a successful insurance practice. One of the real differentiators for a successful client partnership lies in how you communicate with your clients.
Teams are often stuck working through outdated spreadsheets, manually tracking X-dates, logging into carrier portals one-by-one, and rushing to remarket accounts at the last minute. The result? Missed opportunities, lost revenue, and team burnout
The insurance industry has seen some of the fastest technology growth in the last five years, perhaps ever. This aligns with consumer expectations, as today's insurance customers expect fast, seamless, and personalized experiences comparable to those offered by e-commerce ts like Amazon and Google
Manual renewal processes cost agencies time and money. Discover how automation can streamline servicing and boost profitability.