The Hidden Cost of Last-Minute Renewals and What to Do About It
Last-minute renewals are quietly costing agencies more than they realize.
8 hours ago
improved retention
Balancing Growth and Retention for Insurance Agencies and Brokers
achieving the right balance between growth and retention is no small feat. The competing goals of expanding premium revenue and securing long-term clients often pull agents and brokers in different directions.
19 days ago
Why Commercial Lines Renewals Are Broken—and What Agencies Can Do About It
In personal lines, renewal challenges tend to center on scale. But in commercial lines, the issue isn’t just how many policies you manage—it’s how complex and fragmented the entire renewal process has become.
2 months ago
The Role of Automation in Enhancing the Insurance Customer Experience
The insurance industry has seen some of the fastest technology growth in the last five years, perhaps ever. This aligns with consumer expectations, as today's insurance customers expect fast, seamless, and personalized experiences comparable to those offered by e-commerce ts like Amazon and Google
2 months ago
Transforming Policy Servicing for Personal & Commercial Lines with ReFocus
Manual renewal processes cost agencies time and money. Discover how automation can streamline servicing and boost profitability.
3 months ago
How ReFocus AI Lowers Your Cost of Servicing Accounts & Transforms Retention Operations
ReFocus AI streamlines renewals by prioritizing at-risk clients, automating tasks, and reducing servicing costs—boosting retention and profitability.
5 months ago
Building Proactive Retention Workflows: A Guide for Agencies
Boost retention with proactive workflows! Prioritize at-risk accounts, automate engagement, and reduce manual work. Read the full guide now!
By
Max Smith
The Brokerage Insurance Group selects ReFocus AI to Increase Renewal Efficiency.
The Brokerage Insurance Group + ReFocus AI! Leveraging AI-powered cancellation analytics to enhance renewals & boost retention efficiency.
By
Max Smith